{"id":1760,"date":"2026-05-15T09:56:20","date_gmt":"2026-05-15T07:56:20","guid":{"rendered":"https:\/\/www.maisonsiccardi.com\/general-terms\/"},"modified":"2026-09-29T16:58:03","modified_gmt":"2026-09-29T14:58:03","slug":"general-terms","status":"publish","type":"page","link":"https:\/\/www.maisonsiccardi.com\/en\/general-terms\/","title":{"rendered":"General terms"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

General Terms and Conditions of Sale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

General Terms and Conditions of Sale applicable to the online sale of Maison Siccardi products.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

These general terms and conditions do not replace the General Terms and Conditions of Use of the website www.maisonsiccardi.com, which can be consulted on this website. The user (hereinafter “User\/Customer”) acknowledges that the owner of the Website and the operator of the sales services offered therein is Extraordinaria Italia di A.Benoffi & C. s.a.s., whose registered office is located at Corso Moncalieri 213, 10133 Turin, Italy, VAT number: 10628770017, email address: info@maisonsiccardi.com (hereinafter “Owner”). The Website is intended exclusively for personal and non-commercial use. By accessing the Site, the User agrees to use it, its content, and the information contained therein for personal and non-commercial purposes only. Any purchase for subsequent resale is prohibited.www.maisonsiccardi.com<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

When do these Terms and Conditions apply?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

These Terms and Conditions govern all offers and agreements relating to the sale and delivery of products offered on the Site: leather goods and, in particular, handcrafted bags and accessories (hereinafter the “Products”).
By placing an order on the Site or accepting an offer from the Owner, you automatically agree to the application of these Terms and Conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Our Offers and Prices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Le offerte presenti sul Sito non costituiscono un\u2019offerta vincolante da parte del Titolare, il quale non sar\u00e0 ritenuto responsabile in relazione ad evidenti errori ed inesattezze nella descrizione promozionale e altre dichiarazioni presenti nell\u2019offerta sul Sito. Le varie tecnologie di acquisizione e visualizzazione delle immagini possono causare lievi variazioni, come per esempio, nelle tonalit\u00e0 del colore. Il Titolare non risponder\u00e0 di tali variazioni e scostamenti.I prezzi indicati sono comprensivi di I.V.A. e non comprendono le spese di spedizione.Il Titolare si riserva il diritto di modificare nel tempo i prezzi e i prodotti. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

How is the contract formed between you and us?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Gli ordini relativi ai prodotti effettuati sul Sito hanno il valore di proposta di acquisto. Il contratto di compravendita si perfeziona solo nel momento in cui il Titolare conferma l\u2019ordine inviando un\u2019e-mail all\u2019Utente\/Cliente. Fino a quel momento l\u2019Utente potr\u00e0 annullare il proprio ordine.Lei garantisce che le informazioni fornite al Titolare in una richiesta o in un ordine d\u2019acquisto sono esatte e complete. Il Titolare non \u00e8 in nessun modo obbligato ad accettare l\u2019ordine di acquisto. Il Titolare si riserva il diritto di verificare preventivamente un ordine e\/o di rifiutarlo in maniera discrezionale.La mancata conferma di un ordine da parte del Titolare entro i successivi dieci giorni lavorativi, \u00e8 da intendersi come un rifiuto. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The Seller will deliver the goods to the address you provided. The Seller reserves the right, within reasonable limits, to make partial deliveries so that you receive the products as quickly as possible. These partial deliveries will not incur any additional charges. However, if the Customer requests delivery in installments, the Seller reserves the right to charge the Customer for the additional delivery costs. Each payment will constitute a separate contract. In the event of a delivery delay or defective goods, the Customer may not use this as grounds for canceling further deliveries. Delivery times are indicative and not contractual. A simple delivery delay attributable to the Seller does not entitle the Customer to compensation. Compensation will only be possible after the Seller has received a formal notice of default. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Insurance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Standard deliveries are not insured. Any insurance will incur an additional cost for the Customer, which will be indicated at the time of payment. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Options in case of delivery difficulties<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

If, after accepting the order, the Seller finds that it is unable to deliver the ordered Products for reasons beyond its control, it reserves the right to cancel the contract. In this case, the Seller will inform you immediately and offer you an equivalent replacement Product. If you refuse this replacement product, we will fully refund any sums already paid within the legal timeframe. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Returns Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

In the event of a valid return in accordance with these General Terms and Conditions, the Owner will refund the amount received from the User\/Customer within 30 days from the date on which it was notified of the User\/Customer’s exercise of the right of withdrawal.If the Owner finds that a returned Product is damaged due to an act or omission attributable to the User\/Customer, or if, in any case, the costs and risks are borne by the User\/Customer, the Owner may deduct the Product’s depreciation caused by the damage from the refund amount. The User\/Customer can avoid paying this depreciation, due to improper use of the Product, by refraining, as far as possible, from any action likely to diminish its value. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Consequences of returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

In the event of a valid return in accordance with these General Terms and Conditions, the Owner will refund the amount received from the User\/Customer within 30 days from the date on which it was notified of the User\/Customer’s exercise of the right of withdrawal.If the Owner finds that a returned Product is damaged due to an act or omission attributable to the User\/Customer, or if, in any case, the costs and risks are borne by the User\/Customer, the Owner may deduct the Product’s depreciation caused by the damage from the refund amount. The User\/Customer can avoid paying this depreciation, due to improper use of the Product, by refraining, as far as possible, from any action likely to diminish its value. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

What if you are not satisfied with your purchase?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

You can send a written complaint to the following address:Extraordinaria Italia S.a.s.Corso Moncalieri 21310133 TurinFor any complaints by email, please write to info@maisonsiccardi.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Intellectual Property<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The User\/Client acknowledges that the Owner is and remains the sole and exclusive owner of all its trade names, trademarks, domain names, patents, copyrights, rights to limited edition artistic illustrations, database rights, registered or unregistered designs and models, original designs, and other trademarks. The Client shall never acquire any exclusive ownership rights from the Owner.In particular, the Client is prohibited from registering or using in any way whatsoever the Owner’s reserved ownership rights. Any infringement will be prosecuted to the fullest extent of the law. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Applicable Law<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

This contract is governed by Italian law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

GENERAL TERMS OF USE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

1. Terms of Use<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

This document sets out the general terms of use for the website www.maisonsiccardi.com<\/a> (\u201cSite\u201d) by users\/customers (\u201cUsers\u201d), concerning the offering of high-end leather goods. If the User does not agree to these terms, they are not authorized to use the Site.The Site is intended exclusively for personal and non-commercial use. By accessing the Site, the User therefore agrees to use it, its content, and the information contained therein for personal and non-commercial purposes only. Purchases for resale are prohibited.By accessing the Site and accepting these Terms of Use, the User also declares that they are of legal age and have the legal capacity to enter into this agreement. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

2. Owner responsible for managing the website and providing services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Owner responsible for managing the website and providing services. The User acknowledges that the owner of the Website and the manager of the sales services offered therein is Extraordinaria Italia S.a.s., with registered office at Corso Moncalieri 213, 10133 Turin, Italy, tax identification number and VAT number: 10628770017, email address: info@maisonsiccardi.com<\/a> (hereinafter referred to as the \u201cOwner\u201d).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

3. Description of services offered on the Site<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The Site offers its Users the opportunity to purchase leather goods, including handcrafted bags and accessories (hereinafter referred to as the “Products”). Before placing an order with the Owner, the User will have the opportunity to verify the accuracy of the entered data and modify it before confirming their order. The order placed by the User will be archived by the Owner on its server. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

4. Registration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

To purchase a Product, the User must complete all fields of the form in the “Shopping Cart” or “Login\/Register” sections. For more information on registration data, its purposes, and processing methods, please consult the Site’s privacy policy<\/a>. Only a fully completed form will allow Users to purchase Products offered on the Site.The personal information and data provided by Users must be accurate, precise, truthful, and up-to-date. The Data Controller accepts no responsibility for the accuracy of the information entered during registration.Access to your account is via your username and password. Your account is unique, personal, and non-transferable; therefore, Users are not permitted to register multiple times on the Site. If the Data Controller detects a breach of this obligation, they reserve the right to deactivate, at their sole discretion and without appeal, any Profile created by the same User.The use of the account, protected by a username and password, is reserved for the User who created it and who is therefore responsible for it. The User is required to immediately inform the Owner, by any appropriate means, of any unauthorized use of their account. The sale, transfer, or assignment of the account is also prohibited. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

5. Confidentiality of personal data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The Privacy Policy forms an integral part of these General Terms and Conditions and is accessible in the “Privacy Policy” section of the Site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

6. Trademarks and Rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

All content on the Site, including but not limited to text, graphics, trademarks, logos, icons, images, designs, illustrations, audio tracks, databases, source code or software, and patents, is protected by copyright law no. 633\/41 and is the property of the Owner or its suppliers, who manage it under express license. Therefore, without the Owner’s written permission, the User may not copy, modify, edit, publish, publicly promote, distribute, sell, or transfer, in whole or in part, any element, database, or string of characters from the Site. By accessing the Site, the User agrees to comply with the following conditions:Invia commenti <\/p>

  • not to reproduce the Site’s pages and frames;<\/li>
  • not to exploit the Site’s name and\/or the Owner’s name;<\/li>
  • The User agrees not to reproduce the content or links of this Site for commercial purposes. More specifically, the User agrees to:<\/li>
  • not use the Site in any way that could cause damage or infringe upon the rights of third parties;<\/li>
  • not use any software or programs that could damage the Site;<\/li><\/ul>

    <\/p>

    not modify the appearance of the Site or its programs. By accepting these Terms and Conditions, the User agrees to indemnify and hold harmless the Owner from any and all claims, disputes, or demands arising from third parties and related in any way to the User’s use of the Site and the Services offered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t

    7. Link Links to Other Websites d altre pagine web<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    The Site may contain links to third-party websites not managed by the Owner. The Owner has no control over these websites and is therefore not responsible for their content. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t

    8. Modification of the Terms of Use<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    The Owner reserves the right to modify these Terms of Use, informing Users of these modifications sufficiently in advance in order to improve the services and products offered. Acceptance of the new Terms of Use is required to continue using the Site. Acceptance of these Terms of Use does not imply the conclusion of any partnership, agency, franchise, or employment contract between the Owner and the Users. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t\t

    9. Governing Law<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    These Terms of Use are governed by Italian law.<\/p>

    They come into effect on February 1, 2022 (the date the e-commerce website goes live).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    General Terms and Conditions of Sale General Terms and Conditions of Sale applicable to the online sale of Maison Siccardi products. These general terms and conditions do not replace the General Terms and Conditions of Use of the website www.maisonsiccardi.com, which can be consulted on this website. The user (hereinafter “User\/Customer”) acknowledges that the owner […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1760","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.maisonsiccardi.com\/en\/wp-json\/wp\/v2\/pages\/1760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.maisonsiccardi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.maisonsiccardi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.maisonsiccardi.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.maisonsiccardi.com\/en\/wp-json\/wp\/v2\/comments?post=1760"}],"version-history":[{"count":6,"href":"https:\/\/www.maisonsiccardi.com\/en\/wp-json\/wp\/v2\/pages\/1760\/revisions"}],"predecessor-version":[{"id":2264,"href":"https:\/\/www.maisonsiccardi.com\/en\/wp-json\/wp\/v2\/pages\/1760\/revisions\/2264"}],"wp:attachment":[{"href":"https:\/\/www.maisonsiccardi.com\/en\/wp-json\/wp\/v2\/media?parent=1760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}